Twice a year we survey the clients of all our active projects.
The response rate is high for such surveys, around 40%, and we very much appreciate the time and effort spent by our clients in providing feedback to us. This feedback helps us significantly in continuously improving our service. The survey asks questions encompassing all aspects of our service, from responsiveness and flexibility, through technical quality, to commercial issues. We are delighted to receive consistently high levels of customer satisfaction across all question