Network IT Support Engineer

Network IT Support Engineer - (E4349)

Risktec Solutions Ltd. is an independent and specialist risk management consulting and training company.  We assist clients in major hazard industries to manage safety and business risk.

We are seeking a highly organised individual with an engaging personality to join our head office in Warrington as an IT Support Engineer.  By the nature of the role, the ideal candidate as well as having a pleasant personality, needs to be dynamic and self-starting and ideally would live locally to our Warrington office. By the support nature of the IT Team, a degree of flexible working hours (e.g. occasional weekend working) required as well as providing occasional support to other UK & International offices.

Duties and responsibilities as part of the IT Team will include:

  • Supporting and delivering the company's data and communication IT services so that staff obtain maximum benefit from those services.
  • Installation of equipment ranging from Servers to Desktops/laptops through to ancillary network equipment.
  • Taking care of the Maintenance, backups and firmware.
  • Maintaining and supporting the company's internal and external web based tool
  • Maintaining and supporting the company's Information Security Management Systems
  • To support the deliver the company IT Helpdesk, providing practical advice and support to all staff on the company's IT services.
  • Maintaining the company's IT hardware and software Asset, liaising with suppliers in the upkeep and delivery of equipment.

Key Strengths:

  • Consistency, interpersonal skills, ability to work unsupervised and under pressure, self-confidence, analysis, numeracy and literacy, prioritisation, professional and proactive approach.


Key Technical Strengths:

  • Strong understanding of (WANs) and (LANs) and their associated technologies.
  • Strong understanding Windows Server 2003/2008/2012
  • Strong understanding SharePoint
  • Strong understanding Microsoft Exchange
  • Strong understanding of SQL and MySQL
  • Strong understanding of configuring and installation of various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
  • Strong understanding of subnetting, and IP allocation best practices.
  • Strong understanding of hypervisors (VMware, Citrix, HyperV)
  • Experience around ASA firewalls
  • Experience in System Administration with Active Directory
  • Experience in P2P Links, MPLS, SDWAN


Desirable Technical Strengths:

  • Experience with working with ShoreTel, Mitel, SfB
  • Experience in ERP IT (SAP, Deltek Maconomy)
  • Experience of working with Web based programing
  • Experience with collaborative tools (Webex, ShoreTel Connect, Starleaf, Sfb)
  • Experience of working within an ecommerce, web site development.
  • Experience of working with social media channels - LinkedIn, Twitter Facebook.
  • Experience of working with and administration of Distance Leaning applications (Blackboard, Moodlerooms)
  • Experience of working with Video conferencing (including Starleaf)


Preferred qualifications and experience:

  • Ideally educated to degree level or recognized equivalent
  • Experience and knowledge of Microsoft applications
  • Sound knowledge of network infrastructures


As would be expected by the high calibre of people we employ, we offer an extremely competitive package of salary and benefits, including private medical insurance, generous contributions to a pension scheme and profit sharing.

To apply for a position, please send your CV to:

Ben Holden
Risktec Solutions Ltd.
Wilderspool Park
Greenall's Avenue


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